BogeyCam Support

Questions, bug reports, account help and content takedowns.

Common questions

How do I join a round?

Ask the host for their six-digit join code, then tap Join Round and enter it. You can join part-way through a round — you'll pick up from the current hole.

Do I have to film every hole?

No. Filming is optional and you can do it any time during a hole. Entering your score is what moves the group on: once every player has scored, the hole closes automatically.

My clip says it was submitted but isn't in the reel.

Clips upload in the background and can take a while on a weak course signal. If an upload fails for good, the app tells you and clears the tick so you can film it again. Clips that land after the reel has been built can't be added to it.

Where did my clips go?

Raw clips stay available for 30 days after a round finishes — open the round's reel and tap Clips to watch, save or share them. The highlight reel itself is kept indefinitely.

I paid but the app still asks me to unlock.

Open the paywall and tap Restore purchases. If that doesn't work, email us from the address on your account and include the Apple receipt.

How do I report a player or a clip?

Open the reel, tap the menu, and choose Report. You can also block a player from the lobby — blocked players can't join your rounds and you can't join theirs.

How do I delete my account?

Profile → Delete account. Full details are on the account deletion page.